Stacy Collins

Assistant Service Manager

English

719-533-5575

scollins@perkinsmotors.com

Stacy Collins is an Assistant Service Manager at Perkins Motors. She joined in January 2023 as a BDC representative, became BDC Manager, and now supports the service manager, the advisors, and the technicians. She handles windshield work and follows up with customers after their service visits.

Stacy Collins is an Assistant Service Manager at Perkins Motors in Colorado Springs. She joined the dealership in January 2023 as a BDC representative, moved up to BDC Manager, and now works alongside the service manager, the advisors, and the technicians. She handles windshield work, schedules appointments, and follows up after a visit to make sure the work was done right.

What Stacy can help you with

Windshield repair and replacement — her specialty
Scheduling a service appointment, or finding out whether you need one at all
General service questions when you are not sure who to ask
Shuttle service and loaner vehicles while your vehicle is with us
Following up on a visit that did not go the way it should have

Areas of expertise

Strongest areas: windshields, customer service, and general service information — the person to call when you do not know which department you need.

Experience and training

Stacy joined Perkins Motors in January 2023 as a BDC representative, was promoted to BDC Manager, and is now an Assistant Service Manager. Her whole automotive career has been at this dealership.

In her words: “I assist the service manager with helping customers, service advisors and technicians. I also help customers with windshields, schedule appointments, and follow up with customers to be sure they are completely satisfied with the service they received.”

On what makes Perkins Motors different: “We do business in an uncompromisingly honest manner, and treat our staff with dignity and respect.” And on the customers: “Perkins Motors has the best customers, management and staff. The ownership genuinely cares if the customer has a good experience and value for the services they receive.”

Questions Stacy gets asked

Do I need an appointment for an oil change?

“You do not need an appointment for an oil change at Perkins Motors. You are welcome to bring it in at your convenience to our express lane. If you would prefer to schedule it, we can certainly do that.”

How long will you have my vehicle?

“That depends on the diagnosis, the parts, and technician availability. Once we know what the vehicle needs, I can give you a real answer rather than a guess.”

Does Perkins Motors offer a free shuttle service?

“Yes. We offer a free shuttle for customers located within a ten-mile radius of the dealership.”

Does Stellantis cover a free loaner vehicle for recall work?

“Stellantis covers reimbursement of roughly $50 to $60 per day for a rental vehicle, depending on the program, and anything above that is the customer’s responsibility. Perkins Motors also offers free service loaner vehicles when we have one available.”

What is the one thing you wish customers knew?

“Maintenance on your vehicle is highly important. Neglect can cause extensive damage beyond repair. I would also recommend a service contract for repairs, because they can get pricey.”

Colorado Springs connection

Stacy was born in Colorado Springs and says she loves Colorado. On what makes a service visit go well: “Having a smile on your face and great communication. Building customer relationships is imperative for establishing trust.” What she hopes customers say about her is simple — “that I am helpful and fair.”