Jessica Tovar

Service Advisor

English

719-533-5574

jtovar@perkinsmotors.com

Jessica Tovar is a Service Advisor at Perkins Motors with 25 years in the automotive industry, going back to 2001. She has worked in detail, parts, and service, and holds Stellantis expert training. Her strongest areas are diesel, Ram ProMaster, the 5.7L HEMI, and maintenance.

Jessica Tovar is a Service Advisor at Perkins Motors in Colorado Springs with 25 years in the automotive industry, going back to 2001. She has worked in detail, in parts, and in service, which is an unusually complete view of how a repair actually gets done. She joined Perkins Motors in December 2024.

What Jessica can help you with

Diesel service — one of her strongest areas
Ram ProMaster and commercial vehicles
The 5.7L HEMI and its service needs
Maintenance scheduling — what is due now and what is coming
Understanding a diagnosis, including why a scan tool is only the starting point

Areas of expertise

Vehicles and brands: Jeep, Chrysler, Dodge, Ram, diesel, and commercial vehicles — with particular depth on Ram ProMaster and the 5.7L HEMI.

Service: routine maintenance, diesel service, engine diagnostics, transmission service, 4x4 systems, and warranty repairs.

Also knowledgeable in: trade-ins, vehicle drivetrains, and vehicle technology.

Experience and training

Jessica has been in the automotive industry since 2001 — 25 years — working in detail, parts, and service before taking her current role. She joined Perkins Motors in December 2024.

She describes her job as listening to what the customer needs, explaining what the vehicle needs, and working closely with the technicians and the parts department to keep a repair moving rather than sitting.

On what makes Perkins Motors different: they care more about helping customers than other places she has worked.

Certifications and training:

Expert-level training through Stellantis

Questions Jessica gets asked

When are my services due?

“It depends on the service. Most of the scheduled items fall somewhere between every 30,000 and 60,000 miles, with oil changes far more often than that. Call me with your vehicle and I can tell you exactly what is due.”

Don’t you just plug in the computer to find out what is wrong with my vehicle?

“No. The scan tool only assists in diagnosing the vehicle — it gives the technician a direction to look in. The actual diagnosis is the work that follows.”

What is the one thing you wish customers knew?

“That things do not happen instantly, and some repairs take time. I would rather tell you that up front than have you wondering.”

Colorado Springs connection

Jessica moved to Colorado Springs in 2021. On what makes a good service experience: listening to what the customer actually needs and wants, and helping them based on that. What she hopes customers say is that they enjoyed working with her and will call her for their next service.