Brian Townsend

Wholesale Parts Advisor & Account Representative

BTownsend@perkinsmotors.com

Brian Townsend is a wholesale parts advisor and account representative at Perkins Motors with 37 years in automotive parts. He specialises in identifying hard-to-name parts and tracking down back orders.

Brian Townsend is a Wholesale Parts Advisor and Account Representative at Perkins Motors in Colorado Springs. He takes incoming parts calls, works out what a customer actually needs for the repair in front of them, and gets the right part on its way. He joined Perkins Motors in October 2024 and has worked in automotive parts since 1989 — 37 years.

What Brian can help you with

Hard-to-identify parts — when you can describe it but cannot name it
Hard-to-locate and back-ordered parts
Questions about a purchase or a charge account
Collision repair breakdowns — what a job will actually need
Brake, steering, suspension, drivetrain and transmission components

Areas of expertise

Vehicles and brands: Jeep, Chrysler, Dodge, Ram, Fiat, hybrids, plug-in hybrids, and diesel.

Parts and service: routine maintenance, diesel service, engine diagnostics, transmission service, suspension and alignment, 4x4 systems, Mopar parts and accessories, and collision parts.

Experience and training

Brian entered the automotive industry in 1989 and has spent his entire career in parts. His strongest areas are vehicle breakdown for collision repair, engine diagnostics and repair, brake, steering and suspension components, drivetrain and transmission operation, and preventive maintenance.

On what he hopes customers take away: that it was a pleasant experience, and not the indifferent one people often expect from a parts counter.

His certifications include:

All Stellantis parts certifications

Questions Brian gets asked

What is the price and availability of this part?

“I will give you the price and tell you how fast I can get it to you.”

What is this part I'm looking for?

“Describe it and I will identify it.”

When will my back-ordered part be in?

“I keep track of the parts on order and let you know when we expect them.”

Can you email me copies of credits or invoices?

“Yes, I email those out.”

When will the parts I ordered arrive?

“I locate the driver and let you know when to expect them.”

Colorado Springs connection

Brian grew up in south-west Denver and Buena Vista, spent most of his adult life in Castle Rock, and moved to Colorado Springs two years ago. He has personal experience with mountain and winter driving, camping, off-roading, Jeep trails, and high-altitude driving.